Archive for December, 2014

Dec 03

At Premier Heritage we take great delight in providing our clients with the best possible advice for looking after property. From time to time our clients take the time to put pen to paper to express their gratitude. We are proud of the feedback that comes to us from clients and would like to share the feedback with you:

Hi Paul, 

Many thanks for the report that you have completed on 3 Farthings Pitts.  

As discussed on the phone I mentioned that I was very pleased with the advice that you gave us in January 2013 regarding damp at our current house.  You gave us two options to manage the condensation problems that we were suffering – to manage the air flow or to install an air exchanger.  

We opted to try the air management system that you recommended – and for the last 2 years have kept a window open at each end of the house as well as the landing window on an almost 24/7 basis (apart from holidays or extreme cold).  In conjunction with this we have set the heating controls to ensure that the heating is more constant throughout the daily cycle rather than peaking and troughing.  

You also recommended that we were careful about the hot humid air exiting the bathroom after showers and baths, and we now squeegee the shower cubicle after use, open the windows, leave damp towels in the bathroom, and shut the door immediately on leaving the room. 

We redecorated the dining room removing the damp wallpaper, and repainted the corners of the upstairs rooms after waiting for a short period to allow the areas to dry out. 

Your advice was excellent, and has allowed us to overcome the condensation issues resulting from the house being fully double glazed.  We have been careful to maintain our routine and have had no recurrence of any condensation staining regardless of extreme damp weather conditions, or a house full of 6 adults last Christmas.  We specifically chose your service to investigate the ongoing issues knowing that you were independent, and could not have been more pleased at the quality of your report, ease to read and understand, and the value of the information given. 

We would not hesitate to recommend you to others suffering from condensation and damp, and thank you again for such good independent advice. 

We will be in touch, in due course, once all the mortgage issues are resolved in our purchase of 3 Farthings Pitts and we have moved in etc. 

Many thanks 

Dan

Daniel Hooper

B Eng  C Eng FICE

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